The Most Common Issues with iPhone Favorite Contacts
Some of the most common problems users have reported with their Favorites contact feature include the following;
Favorite contacts list shows different numbers from the one's you added.
Users have also reported being unable to add new contacts to the favorite list.
The following solutions should fix these issues and any other you may be facing;
1. Check Whether Contacts Are Syncing
The first thing you should do before taking any troubleshooting solutions is to check whether your contacts are syncing correctly with your preferred third-party accounts like Google and Yahoo. Here's how to check that your contacts are syncing;
Step 1: Go to Settings> Accounts & Password if you are using iOS 10 and later versions. Or, go to Settings > Mail > Accounts if you are using iOS 10 and earlier.
Step 2: Tap on each account that is listed there to check whether "Contacts" is toggled on.
Here we take Yahoo email account as example.
2. Check If the Problem is Caused by Duplicate Contacts
Sometimes the problem can be caused by the presence of duplicated contacts. You can check if there are duplicated contacts by going to icloud.com log in, click on contacts and then check if there are duplicated contacts.
But doing this if you have more than one duplicate can be difficult and time consuming. Instead, you can use the contacts app on your Mac to merge the contacts. Follow these simple steps to do that;
Step 1: Open the contacts app on your Mac and the click on "Card." From the drop-down menu select "Look for Duplicates."
Step 2: You should see a popup appear telling you the number of duplicates found. Click "merge" to eliminate the duplicated contacts.
Once done, the contacts will sync with the iPhone if you gave enabled iCloud on both devices.
3. Manage Your Linked Contact Information
The link feature allows you to link different contact information that may be duplicated. It is a useful feature that allows you to link a contact that may have synced from your third-party accounts with the same number you may have entered manually. If the linked numbers are incorrect, you may experience issues with the favorites. Here's how to fix that;
Step 1: Open the contact that is causing problems within favorites. You should also scroll down to check if the contact is correct in multiple accounts.
Step 2: Edit the number so it is same on all accounts.
Step 3: Open the favorites to show that both numbers are reflected correctly.
4. Re-Sign in to Your iCloud Account
If none of the above work, iCloud contacts syncing maybe the problem. In this case, you may want to sign out and the re-sign in to iCloud. Doing this may trigger a re-fresh of your contacts and solve the problem. Here's how;
Step 1: Tap on Settings > iCloud.
Step 2: Sign out of iCloud.
Step 3: Wait a few seconds and then sign back in to iCloud.
5. Fix Issues by Completely Re-Installing Your iOS
If the solutions above fail to produce the desired result, you may have to completely reinstall the iOS on your device to fix the problem. A third-party tool like iMyFone iOS System Recovery will help you do that without risking the data on your device. This tool can be used to fix just about any issue you may be experiencing with your iOS device including an iPhone stuck in Recovery Mode or DFU mode, or an iPad gives no response and many other issues. It is easy to use and will have your iPhone working properly again in a few minutes.Sponsor ads:
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